Resource Center

This video (7:18 minutes) discusses ten tips for communicating clearly and respectfully with people with dementia or cognitive impairment. With each tip, a demonstration of the tip being used in common situations is provided.

Source: University of Wisconsin-Madison Center for Aging Research and Education, 2023.
https://care.nursing.wisc.edu/dementia-friendly-toolkit/

This video (7:43 min) provides family members with tips for medical appointments with patients with dementia such as what to prepare for and how to communicate with them. It also demonstrates the tips being used during a simulated appointment.

Source: University of Wisconsin-Madison Center for Aging Research and Education, 2023.
https://care.nursing.wisc.edu/dementia-friendly-toolkit/

This video (9:01 min) discusses tips for healthcare providers regarding how to communicate with and advocate for people with dementia and their family caregivers. It also demonstrates these tips being used during a simulated appointment.

Source: University of Wisconsin-Madison Center for Aging Research and Education, 2023.
https://care.nursing.wisc.edu/dementia-friendly-toolkit/

This lecture (31:15 minutes) given by Mindy J. Fain discusses the aspects of an age-friendly health system. By the end of this lecture, learners should be able to: (1) explain the need for age-friendly health systems; (2) describe what is meant by age-friendly care; and (3) discuss how to practice the 4Ms of age-friendly care.

Source: Arizona Center on Aging, 2025
https://aging.arizona.edu/education-training/care-partner-information-sheets

This brief video provides an introduction to the 4Ms Framework for Age-Friendly Health Systems. It discusses how healthcare professionals can deliver "what matters" evidence-based care to older adults reliably across every care setting.

Source: RUSH Center for Excellence in Aging
https://www.rush.edu/

IHI's Vice President, Frank Frederico, RPh, gives an overview of IHI's Patient Safety Essentials Toolkit. Throughout this video, he takes a look at what it includes, how it can be used, and how it can help make an organization safer and more reliable.

Source: Institute for Healthcare (IHI), 2019.
https://www.ihi.org/resources/Pages/Tools/Patient-Safety-Essentials-Toolkit.aspx

This 8 minute video demonstrates and discusses communication techniques for providers to use when discussing advanced care planning with an older adult.

Source: The Geriatric Education Center of Pennsylvania, 2012.
https://www.med.upenn.edu/gec/

This brief video provides a demonstration of how to administer and score the Mini-Cog Test to a patient. This test is used to assess a patient's cognition and memory.

Source: ACT on Alzheimer's, 2014.
https://actonalz.org/

In this 5 minute video, Dr. Steven Tam discusses how to evaluate complaints of memory impairment. He also describes how to manage the evolution and progression of dementia.

Source: University of California Irvine School of Medicine, 2019.
https://www.familymed.uci.edu/geriatrics/GWEP/training-tools.asp

WHO believes that every older person should have access to high quality, person-centered services. This brief video explains WHO's guidelines for Integrated Care for Older People (ICOPE), which focuses on building their physical and mental capacities.

Source: World Health Organization (WHO), 2018.
https://www.who.int/multi-media/details/how-to-adapt-person-centered-health-services-to-ageing-populations#