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Healthcare Effectiveness Data and Information Set (HEDIS)
HEDIS is a tool used by more than 90 percent of America's health plans to measure performance on important dimensions of care and service. Because so many plans collect HEDIS data, and because the measures are so specifically defined, HEDIS makes it possible to compare the performance of health plans. Health plans also use HEDIS results themselves to see where they need to focus their improvement efforts. Many health plans report HEDIS data to employers or use their results to make...
Team Climate Inventory (TCI)
The TCI was developed to measure team climate among management teams in healthcare organizations. Based on a theoretical model, the tool measures four facets (vision, participative safety, task orientation, and support for innovation) in a 38-item self-report questionnaire. Aggregated to the team level, the tool's results are intended to support team building and organizational development in healthcare teams. The development of the TCI included pilot testing of a longer instrument (61...
Index of Interdisciplinary Collaboration (IIC)
The IIC is designed to assess social workers’ perception of the quality of collaborative exchanges in interdisciplinary team settings. The tool breaks down interdisciplinary collaboration into five sub-dimensions: interdependence, newly created professional activities, collective ownership of goals, reflection on process, and flexibility. The 42-item self-report questionnaire is meant to assess whether individuals are experiencing the positive interprofessional interactions measured in the tool...
Observational Teamwork Assessment for Surgery (OTAS)
This observational tool was designed to assess the non-technical skills of surgical teams in real time in the operating theatre. It was based on the patient safety literature which found that lack of interpersonal skills (e.g., communication, teamwork, leadership) and cognitive skills (e.g., decision making, situational awareness, mental readiness) contributed to adverse patient complications and errors. Trained raters use the one-page form to observe and score three subteams separately (...
Perception of Interprofessional Collaboration Model Questionnaire (PINCOM-Q)
The PINCOM-Q is designed to assess perceptions of interprofessional collaboration on the individual, group, and organizational levels for professionals in the domain of mental health care for children and adolescents. Specifically, the tool measures individual motivation, role expectations, personality style, and professional power; group leadership, coping, communication, and social support; and organizational culture, goal/aims, domain, and environment in a 48-item self-report questionnaire....
Multidisciplinary Team- Observational Assessment Rating Scale (MDT-OARS)
This observational assessment tool was designed for cancer multidisciplinary team (MDT) meetings. Specifically, it contains items related to 15 criteria associated with the team, infrastructure for meetings, meeting organization and logistics, and clinical decision making. The content is based on recommendations from a large-scale survey about effectiveness in MDT in the UK. A pilot validation study conducted on 10 bowel cancer teams reported good inter-rater reliability (0.68 and above) for...
Intensive Care Unit Nurse-Physician Questionnaires (ICU-NPQ)
This collection of parallel instruments was designed to assess leadership, organizational culture, communication, coordination, problem solving / conflict management, and team cohesiveness among nurses and physicians working in Intensive Care Units (ICUs). The instruments collect individual perceptions that may be aggregated to the ICU unit level; results may be used to diagnose organization and team issues for improvement. The measures were based on a theoretical model which posits that (a)...