Lessons Learned from a Systems Approach to Engaging Patients and Families in Patient Safety Transformation
Lessons Learned from a Systems Approach to Engaging Patients and Families in Patient Safety Transformation
Submitted by National Center... on Sep 13, 2021 - 12:15pm CDT
Background
Effective patient- and family-centered care requires a dedication to engaging patients and family members in health system redesign to improve the quality, safety, and experience of care. Provided here are lessons learned six years after establishing an infrastructure of patient and family advisory councils (PFACs) focused on improving health care quality and safety.
Context
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