"Conversation Ready": A Framework for Improving End-of-Life Care (Second Edition)

Minnesota Northstar Geriatrics Workforce Enhancement Program (GWEP)'s picture
Submitted by Minnesota North... on Jun 3, 2020 - 12:01pm CDT

Resource Type: 
Report

This white paper provided by the Institute for Healthcare Improvement (IHI) provides a framework to help health care organizations and clinicians provide respectful end-of-life care that is coordinated with a patient's goals, values, and preferences. This white paper also defines five interconnected Conversation Ready principles; calls out the consequences of inadequate advance care planning and disrespectful care as forms of preventable harm; guides readers through an in-depth examination of the concepts that underlie the Conversation Ready work and the factors that contribute to unreliable advance care planning; encourages taking a systems perspective to build more reliable processes for advance care planning and providing respectful care at the end of life; and provides recommendations about where and how to begin, including examples of changes other organizations have tried and suggested measures. (Registration to the IHI website is required to access this resource).

Source: Institute for Healthcare Improvement (IHI), 2019.
https://www.ihi.org/resources/Pages/default.aspx

Author(s): 
Lauge Sokol-Hessner
Angela Zambeaux
Kevin Little
Lauren Macy
Kate Lally
Kelly McCutcheon Adams
Collections: 
Age-Friendly Care and Education Collection
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