'The unknown becomes the known': collective learning and change in primary care teams.
'The unknown becomes the known': collective learning and change in primary care teams.
Submitted by National Center... on Mar 14, 2014 - 11:14am CDT
CONTEXT: The growing emphasis on teamwork within the National Health Service (NHS) has made it a priority to understand how health care teams learn together and cope with change.
OBJECTIVES: This study aimed to explore how collective learning and change happen in primary care teams and how the process varies across the disciplines of general medical practice, pharmacy and dentistry.
METHODS: This study reports on qualitative data gathered from 10 primary care teams over 1 year, by means of observational visits and 38 semi-structured interviews.
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