Resource Brief: Managing Conflict in Teams
Submitted by National Center... on Mar 26, 2015 - 8:04am CDT
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Conflict in teams can impact care quality, patient safety, patient satisfaction, and morale through decreased and/or dysfunctional communication. Although conflict is a natural part of life and work it is often unmanaged or mismanaged and can result in compromised care.
This guide, developed by the National Center, lists and links to resources that can help organizations address and manage conflict in interprofessional teams.
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