Research and Evaluation on Health Care Teams: How to Shoot a Moving Target, Part 1 - Some Conceptual and Methodological Issues in Team Research
This paper was originally published in the Proceedings of the Third Annual Interdisciplinary Team Care Conference, which took place September 10-12, 1981 in Kalamazoo, Michigan. It is reproduced here with the permission of the author.
Thus far most research on teams has been largely descriptive or anecdotal, depending almost entirely upon head counts or attitudinal measures. It is essential that research and evaluation efforts on teams begin to develop greater objectivity and standardization, so that the results can be more generative. It would appear, then, that broad programmatic approaches, using multimethodological and multidimensional techniques, are more likely to pay off than those which fix on a particular dimension, such as patient satisfaction or professional attitudes. Research efforts in this field have not yet included many such programmatic efforts. Indeed, apart from the contributions of the Kentucky January project, the University of California at San Francisco, the University of Rochester, and the Team-Trac Program at the University of Nevada, Reno, few Institutions In this country have had sufficient interest or opportunity to develop broad-based programs of research and evaluation on teams.