Free CE Webinar: Improving Patient-Centered Care: Optimal Strategies for Interprofessional Communication and Collaboration

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Submitted by Jeanne Gibson on Sep 3, 2019 - 4:16pm CDT

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This FREE continuing education recorded webinar was planned and implemented by OptumHealth Education and UnitedHealth Group Center for Clinician Advancement.

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Interprofessional collaboration is a partnership that creates a multidisciplinary team designed to work on the common goal of improved patient-centered care. This important and often challenging process involves continuous interaction and information sharing between HCPs. Key components of establishing interprofessional collaboration include information exchange, understanding the roles and responsibilities of team members and direct accountability for patient care. The goal of this accredited educational activity is to discuss how to improve patient-centered care using key competencies and effective tools for successful interprofessional collaborative practice (IPCP) communication. This activity will use case study examples to identify common communication barriers among HCPs, and communication methods will be introduced to overcome these barriers to optimal interdisciplinary team practice.

Learning Objectives
At the end of this educational activity, participants should be able to

  • Explain the importance of communication as a core component of IPCP
  • State key competencies and effective tools for successful IPCP communication to improve patient-centered care using Team Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS®) as an example
  • Identify common communication barriers that exist within IPCP among HCPs and strategies that may be implemented to overcome these barriers
  • Compare and contrast alternative communication methodologies and identify practical solutions for effective collaboration
Jeanne Gibson
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