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The Measure of Processes of Care (pronounced "em-pock") is a well-validated and reliable self-report measure of parents' perceptions of the extent to which the health services they and their child(ren) receive are family-centred. The original version of MPOC is a 56-item questionnaire; as of 1999 there is a shorter, 20-item version. MPOC has been used internationally in many evaluations of family-centred service.

Satisfaction survey, endorsed by NQF, to evaluate family satisfaction of hospice care.  Developed by National Hospice and Palliative Care Organization in collaboration with Dr. Joan Teno, Brown University.

The Health Care Quality Information from the Consumer Perspective (HCAHPS, pronounced "H-caps"), also known as the CAHPS Hospital Survey, is a survey instrument and data collection methodology for measuring patients' perceptions of their hospital experience.

CAHPS surveys focus on aspects of care that meet two criteria: