Nexus Summit Workshop 2

Workshop #2: Using Team Collaboratives & Faculty Consultations to Enhance Team-Based Care: Techniques from University of Rochester Department of Family Medicine

University of Rochester

Nexus Innovation Network

Presentation:

Using Team Collaboratives & Faculty Consultations to Enhance Team-Based Care

Presenters:

Colleen Fogarty, Tziporah Rosenberg, Lynne Massaro & Sarah Peyre

Topics:

Getting to Know Each Other; Promoting Teamwork, Patient Safety and Quality Improvement in IPE

Overview:

The University of Rochester/Highland Hospital Department of Family Medicine has a comprehensive medicine teaching practice, which transitioned to a team-based model in 2007. At that time, the majority of clinic staff meetings became team-based, rather than role-based, using specific roles (e.g., scribe, leader, time keeper) to keep the participants on task. Team Collaboratives (TC) and Faculty Consultation groups (FCG) are two techniques to support team-based care in a primary care clinic and residency training program. These two methods engage all staff from the practice (TC); and all faculty across disciplines (FCG). Team Collaboratives promote team-based quality improvement (QI), effective relationships within teams, and effective partnerships with patients. 

So how do we get from theory to practice? Participants will experience two techniques that bring the concepts of interprofessional education and team-based care to reality.  This workshop will share how to structure the TC, including the essential requirements of a facilitator skilled in engaging all members of the healthcare team in a large format, including tips to incorporate multi-media and active learning strategies to engage in shared learning.  Workshop leaders will provide “checklists” of features that the University of Rochester team has found effective in developing these learning venues that will be shared.

Learner Objectives: 

1. Explain the Team Collaboratives and Faculty Consulting Groups approach and their value;  

2. List steps to implement Team Collaborative in their learning/training setting.

3. Experience the structure and steps of a Faculty Consultation to prove a model for implementing in their learning/training setting;

4. Apply the principles of Faculty Consulting Groups in a practice scenario at the workshop;

5. Develop a plan to implement Team Collaboratives and Faculty Consulting Groups in their own learning/training setting.