Nexus Summit Workshop 13

Workshop #13: Teamwork Training in Integrated Care: Navigating the Nexus in Real Time

Presentation:

TEAMWORK TRAINING IN INTEGRATED CARE: Navigating the Nexus in Real-Time

Presenters:

Gerri Lamb, Lesley Manson, Karen Saewert, Liz Harrell, Glen Nelson, Yvonne Price, Jinnette Senecal & Nina Karamehmedovic

Topic:

Promoting Teamwork, Patient Safety & Quality Improvement in IPE

Overview:

Achieving high quality and cost-effective health care requires teamwork and collaboration.  Almost every conceivable process being linked to national quality goals in the United States, including comprehensive assessment, care coordination, and integrated primary and mental health care, relies on people working together effectively and efficiently. Not surprisingly, health care organizations are reaching out to university faculty to provide teamwork training as a foundation for launching and/or improving coordinated and integrated delivery models. 

Preparing applied teamwork training presents an extraordinary opportunity for education and practice to “live the Nexus” in real time.  It also can be an exercise in culture shock and remarkably similar to Alice’s experience falling down the rabbit hole. In this workshop, we share how we designed, implemented, and evaluated a teamwork training program in integrated care for primary care and behavioral health teams.  

This workshop incorporates the lessons of members of the Arizona Nexus, a collaboration between five universities (Arizona State University, The University of Arizona, Northern Arizona University, A.T. Still University, and Midwestern University) and a growing number of clinical partners. The training program evolved from Nexus interprofessional education projects and the purposeful intent to learn goals and strategies for providing useful teamwork training for clinical partners. Providing teamwork training for high value clinical care processes, including integrated primary and behavioral health care and care coordination, is an essential component of value-based exchanges between academic and clinical organizations and central to achieving the National Center’s vision and goals for the Nexus.  

Materials from this workshop will be shared and include (1) a sample train-the-trainer format for designing integrated care teamwork training, (2) examples of active teaching and learning strategies aligned with the IPEC and integrated care competency domains, such as case studies, self-reflection/self-assessment tools, and small group exercises and (3) formative evaluation tools designed to elicit participant feedback and guide continuous improvement.

Learner Objectives:

1. Prioritize clinician goals for teamwork training in integrated care;

2. Incorporate the Interprofessional Education Collaborative (IPEC and) Integrated care competencies in teamwork training;

3. Design one competency-based active teaching strategy for teamwork  training in integrated care;

4. Anticipate and solve challenges in designing and implementing team training for integrated care teams.