SPIKES: A 6-Step Protocol for Delivering Bad News

Minnesota Northstar Geriatrics Workforce Enhancement Program (GWEP)'s picture
Submitted by Minnesota North... on Jul 27, 2021 - 10:57am CDT

Resource Type: 
Other

Delivering bad news to patients in inherently negative and can contribute to stress and anxiety for clinicians. This module presents a six-step protocol for health care providers to use when delivering bad news. Upon completion of this module, participants should be able to: (1) define "bad news" and how it relates to clinical outcomes; (2) identify barriers and strategies to disclosing “bad news”; and (3) apply the six-step protocol of disclosing information that adversely affects a patients' perception of their future and quality of life. Continuing education credits are available upon completion. Completion of a registration form is required to access this module.

Author(s): 
Valerie Agena
Donnell McKenzie
Brenda Wilson
Collections: 
Age-Friendly Care and Education Collection
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