Shopping For Funeral Services

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Submitted by Death Dying and... on Nov 24, 2024 - 5:09pm CST

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Articles in this series include:  Shopping for Funeral Services The FTC Funeral Rule Funeral Costs and Pricing Checklist Types of Funerals Choosing a Funeral Provider Buying a Cemetery Site Planning Your Own Funeral Funeral Terms and Contact Information. Select each link for more information. Description of each resource is provided below. Information is also in Spanish.

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Shopping for Funeral Services 

When a loved one dies, grieving family members and friends often are confronted with dozens of decisions about the funeral  — all of which must be made quickly and often under great emotional duress. What kind of funeral should it be? What funeral provider should you use? Should you bury or cremate the body, or donate it to science? What are you legally required to buy? What about the availability of environmentally friendly or “green” burials? What other arrangements should you plan? And, practically, how much is it all going to cost?

The FTC Funeral Rule Funeral Costs and Pricing Checklist

Funeral costs include basic services fee for the funeral director and staff, charges for other services and merchandise, and cash advances. Make copies of the checklist at the end of this article. Use it when you shop with several funeral homes to compare costs.

Types of Funerals 

Every family is different, and not everyone wants the same type of funeral. Funeral practices are influenced by religious and cultural traditions, costs, and personal preferences. These factors help determine whether the funeral will be elaborate or simple, public or private, religious or secular, and where it will be held. They also influence whether the body will be present at the funeral, if there will be a viewing or visitation, and if so, whether the casket will be open or closed, and whether the remains will be buried or cremated.

Choosing a Funeral Provider 

Many people don't realize that in most states they are not legally required to use a funeral home to plan and conduct a funeral. However, because they have little experience with the many details and legal requirements involved and may be emotionally distraught when it's time to make the plans, they find the services of a professional funeral home to be a comfort.

People often select a funeral home or cemetery because it's close to home, has served the family in the past, or has been recommended by someone they trust. But limiting the search to just one funeral home may risk paying more than necessary for the funeral or narrowing their choice of goods and services.

Buying a Cemetery Site

When you buy a cemetery plot, the cost is not the only consideration. The location of the cemetery and whether it meets the requirements of your family's religion are important, as well.

Planning Your Own Funeral 

To help relieve their families, an increasing number of people are planning their own funerals, designating their funeral preferences, and sometimes paying for them in advance. They see funeral planning as an extension of will and estate planning.

Funeral Terms and Contact Information 

Most states have a licensing board that regulates the funeral industry. You may contact the board in your state for information or help. If you want additional information about making funeral arrangements and the options available, you may want to contact interested business, professional and consumer groups.

About the agency: The Federal Trade Commission (FTC) is the only federal agency with both consumer protection and competition jurisdiction in broad sectors of the economy. The FTC pursues vigorous and effective law enforcement; advances consumers’ interests by sharing its expertise with federal and state legislatures and U.S. and international government agencies; develops policy and research tools through hearings, workshops, and conferences; and creates practical and plain-language educational programs for consumers and businesses in a global marketplace with constantly changing technologies.

Author(s): 
The Federal Trade Commission
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Death, Dying & End of Life Resources
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