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This is a guide designed for healthcare workers to develop effective communication with a diverse patient population facing serious illness. This guide also provides tips on sharing assessment of illness, sharing prognosis, patient goals and values, and how to start and end conversations with patients around issues related to serious illness. 

Disclaimer: To download the guide, fill out the download form and user agreements. Use the Guide to: Talk to patients about their goals and values Set up the conversation Assess the patient’s illness understanding and information preferences Share prognosis Explore key topics Close and document the conversation

About the organization: Ariadne Labs is a joint center for health systems innovation at Brigham and Women’s Hospital and the Harvard T.H. Chan School of Public Health.