Resource Center

Adults with serious illness have one or more conditions, such as cancer or dementia, that cause health and functional decline and, over time, eventually lead to death. People with serious illness require effective patient-clinician communication about quality of life, goals of care, and advance directives, along with access to palliative and hospice care that is well coordinated with medical care, behavioral health, and personal care needs.

About the organization: The Better Care Playbook makes it easier to find evidence-based and promising practices for improving complex care. This online resource center helps health care stakeholders — including providers, health systems, health plans, community-based organizations, and policymakers — move evidence to action and accelerate adoption of best practices in complex care.