Navigating the Healthcare System: What Matters for Older Adults

Minnesota Northstar Geriatrics Workforce Enhancement Program (GWEP)'s picture
Submitted by Minnesota North... on Sep 12, 2020 - 3:45pm CDT

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This webinar (54:12 minutes) given by Jean A. Taylor, Clinical Program Manager, Population Health, at Care New England Integra ACO, discusses how to maximize insurance benefits and utilize care management teams in situations where patients may be hospitalized, need rehab, or home care. Taylor identifies health system and insurance language that is misunderstood by caregivers and has financial impact. The importance of goals of care, advance directives and POA especially related to care management are described along with the benefits of care management and social work when navigating the healthcare systems. Continuing education credits in nursing and social work are available. Free registration is required to access webinar. (Presentation begins at 2:51 minutes)

Jean A. Taylor