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This online, self-paced course is for healthcare providers who wish to examine aspects of intercultural communication that may present obstacles in healthcare settings, and develop strategies for effective intercultural communication that can be used in clinical practice. It is intended to help you explore and reflect upon your own cultural values and beliefs about healthcare, and your relationship with patients from all cultures.

Topics: 

• The significance of cross-cultural communication in healthcare

• Communication and culture

• Challenges in cross-cultural communication in healthcare

• Strategies for effective intercultural communication

• Case study

Learning Outcomes

By completing this course, you will be able to:

• Sharpen your skills in order to effectively and respectfully provide healthcare services in settings that serve people from a diversity of cultures

• Address aspects of intercultural communication that may present obstacles in healthcare settings

• Develop strategies for effective intercultural communication that you can use in your clinical practice.

Register for this free course.