Effective Communication with Staff and Families

Minnesota Northstar Geriatrics Workforce Enhancement Program (GWEP)'s picture
Submitted by Minnesota North... on Feb 6, 2023 - 1:43pm CST

Resource Type: 
Presentation

This presentation (58:05 minutes) by Tracey Wiltgen discusses how staff can effectively communicate with families. Effective communication is a key quality of successful leadership. During a crisis, effective communication is critical. Slides are available for download. (Presentation begins at 7:30 minutes.)

Source: John A. Burns School of Medicine, 2020.
https://geriatrics.jabsom.hawaii.edu/nh-echo-lan/

Author(s): 
Tracey Wiltgen
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Collections: 
Age-Friendly Care and Education Collection
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