Building Resilience in Health Care in the time of COVID-19 through Collaboration - A Call to Action
In this Call to Action, we invite and urge the global health care community – in both practice and education – to take strategic actions, at all levels, to address burnout and develop resilience among HCPs, faculty, learners, healthcare organizations, and healthcare systems. We view resilience in health care as a whole of system adaptation (Sturmberg, 2018), and as the intrinsic ability of the health care systems to adjust its functioning before, during, or following changes and disturbances so that it can sustain required operations, even after a major mishap or in the presence of continuous stress (Nemeth, et al, 2011).
Leading health care during a crisis requires building resilience at all levels, from organizations and systems to individual and teams. Organizational and system resilience is closely linked to individual and team resilience of those who work at the organization/system. Thus, support for resilience has to be driven from individual, team, organizational, and system levels.