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Video 4 of our 4 video National Associaton of Health Care Assistants (NAHCA) 4Ms education series.

In this 15:23 minute video (recorded January 25, 2023) , Jane Potter, MD and Natalie Manley, MD, MPH, CMD talk about how discuss 'What Matters' to patients. This includes a discussion of the importance of aligning a patients health outcome goals with care, how to do so (including tools that may be useful in doing so). There are also several brief case examples included during the talk.