Assessing the Practice in Partnership with Patients & Families: Opportunities to Improve Patient and Family-Centered Care
Redesigning your clinical practice can be overwhelming. Where do you start? How do we prioritize our quality improvement efforts? Patients and family caregivers can provide crucial insight that will help you make these decisions. Patients usually know what is working for other patients in the practice and what changes could make a big difference in making the practice more patient- and family-centered. Sometimes the greatest impacts on improving care through the eyes of the patient only requires modest effort by the practice.
Hosted by PCPCC’s Support & Alignment Network (SAN), this webinar will address the following:
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The importance of reviewing vision, mission and philosophy of care statements of the practice to assess leadership’s commitment to promoting patient and family partnerships
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How to conduct a practice walk-through to self-assess care experience from the patient’s point of view
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How to train new and current staff on patient and family centered care principles
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