Bridging Practice and Education in Community Based Complex Care Through Interprofessional Student Hotspotting

This webinar is part of the Accelerating Initiative Real Stories with Real Impacts: What Worked for Accelerating Initiative Teams Webinar series.


Focused Description:
The University of Utah and their community partners formed a NexusIPE™ approach to address healthcare challenges encountered by individuals with complex health and social needs. These individuals are often not well served by traditional models of primary care and rely on emergency services. The partners recognized that this model of care was a costly alternative to primary care, both financially and in terms of health outcomes. They also saw that making positive change for individuals with complicated health and social needs would require careful consideration of social determinants of health and provided opportunity student value-added learning.

The Interprofessional Collaborative Systems-based Practice: Addressing the Drivers of Health and Health Care Utilization for Chronically Homeless Individuals in a Housing First Model employs hotspotting interventions to work with high-need community members. Hotspotting is the term used to describe local team-based interventions designed to improve health and health care utilization for both individuals and communities with highly complex needs. The Utah NexusIPE™ teams have worked to identify health status and risks, improve care coordination and inform delivery of health care and social services. After participating in the program, participants have reported feeling that they have an advocate in the health care system and that they better understand how to navigate their own care. Over the course of two years, there has been an increase in the diversity of patients and populations served by the program, and a broadening of the program partnerships.  

The presenters will provide insight into how this partnership was different than past partnerships, what had to change in order for them to be successful, and how their focus on the needs of chronically homeless individuals contributed to benefits for all; including those served by the Housing Authority of Salt Lake, the education and community partners and their own health system. The presenters will also highlight the NexusIPE™  tool, Nexus Part 1: Building an Effective NexusIPE Team from the Start and how this tool contributed to their success.  

Education-Community Partners
University of Utah, Salt Lake City, Utah
The Housing First Program through the Housing Authority of the County of Salt Lake (now Housing Connect)

University of Utah Presenters:

  • Sara Hart PhD, RN, (Principal Investigator), Vice Chair of Interprofessional Student Hotspotting, Associate Professor, Health Systems & Community-based Care, Director of Student & Community Engagement, University of Utah College of Nursing, Fellow, Academy of Health Sciences Education
  • Kyle Turner, PharmD, BCACP, Chair of Interprofessional Student Hotspotting, Assistant Professor, University of Utah College of Pharmacy, Clinical Pharmacist, University of Utah Health


  • Barbara F. Brandt, PhD, EdM, FNAP, Director and Associate Vice President, National Center
  • Carla Dieter, EdD, MS, RN, Coordinator of Accelerating Initiative and Coordinator of NexusIPE™ Programs, National Center

Key Lessons from the Utah NexusIPE™ Team include:

  • Importance of communication tools and clear expectations
  • Lasting partnerships are dynamic and challenging but crucial to success
  • Hotspotting approach combines IPE and value to community and health system

Tool Highlight: Nexus Part 1: Building an Effective NexusIPE™ Team from the Start.  

  • How to develop teams that cross educational programs and practice settings
  • How a NexusIPE™ Team contrasts with traditional academic-practice partnerships

Professions engaged:

  • Nursing (graduate and undergraduate students, faculty)
  • Medicine (undergraduate students and faculty)
  • Pharmacy (graduate students and faculty)
  • Social Work (graduate students, faculty)
  • Occupational Therapy
  • Physical Therapy
  • Physician Assistant
  • Dentistry
  • Public Health

Webinar Recording

Event Date: 
Wednesday, November 06, 2019 - 2:00 pm to 3:00 pm CST