Assessment and Evaluation

Advancing Assessment and Evaluation

This is your gateway to finding measurement tools that can be used to assess individual learners, groups, teams, practice environments, and organizations; and to evaluate the impact of interprofessional education programs and collaborative practice on Triple Aim Outcomes. 

Performance Assessment Communication and Teamwork Tools Set (PACT)

The PACT Tool set was designed by faculty and staff at the University of Washington (Center for Health Sciences, Interprofessional Education, Research, and Practice), as part of a Macy and Hearst Foundations grant to develop a simulation-based team training program for pre-licensure health professions students.  To develop the program, the authors chose the "Team Strategies and Tools to Enhance Performance and Patient Safety" (TeamSTEPPS®) model as a guiding framework.  The PACT...
Chiu, C.
Brock, D.
Abu-Rish, E.
Vorvick, L.
Wilson, S.
Hammer, D.
Schaad, D.
Blondon, K.
Zierler, B.

TeamSTEPPS Team Assessment Questionnaire and Team Performance Observation Tool (TAQ-TPOT)

“Team Strategies and Tools to Enhance Performance and Patient Safety” (TeamSTEPPS™) is a systematic approach to training health care professionals. It was developed by the Department of Defense (DoD) and the Agency for Healthcare Research and Quality (AHRQ) to improve the quality, safety, and the efficiency of health care. Although largely known as a curriculum, the Team STEPPS program has several assessment tools relevant for quality improvement. The TAQ self-report questionnaire and the TPOT...
Beebe, P.
Bawel-Brinkley, K.
O’Leary-Kelley, C.

Communication Assessment Tool- Team (CAT-T)

The CAT-T is a patient satisfaction survey focused on the quality of communication received from a medical team during a visit to the emergency department.  "Communication" refers to the interactions between members of the health care team and the patient (not interactions among health care team members).  "Communication skills" was considered a single unitary construct undelying all of the items.  The CAT-T represents a replication of a previously studied instrument, "...
Mercer, L.M.
Tanabe, P.
Pang, P.S.
Gisondi, M.A.
Courtney, D.M.
Engel, K.G.
Donlan, S.M.
Adams, J.G.
Makoul, G

Communication and Teamwork Skills (CATS) Assessment

The CATS was designed to measure communication and team skills of health care providers in an onsite (in situ) tool. Specifically, the tool measures situational awareness, coordination, communication, and cooperation.  Observers rate 21 behaviors based on crisis resource management behavioral-based markers.  A preliminary study observed healthcare workers in gastric bypass surgery, interdisciplinary rounds, and cesarean sections.  The results are meant to provide rapid cycle feedback from a...
Frankel, A.
Gardner, R.
Maynard, L.
Kelly, A.

Patient's Insights and Views Observing Teams Questionnaire (PIVOT)

The PIVOT is a 16-item, self-report survey that asks patients to evaluate team behaviors (e.g., interactions, communications, coordination), as experienced in a recent visit to an emergency department.   Items were developed through a line of research that included exploratory interviews with patients and caregivers to identify areas for item development, a web-based survey of health care providers and patient advocates to structure the survey, and cognitive interviewing with patients and...
Henry, B.W.
Rooney, D.M.
Eller, S.
Vozenilek, J.A
McCarthy, D.M.

Observational Teamwork Assessment for Surgery (OTAS)

This observational tool was designed to assess the non-technical skills of surgical teams in real time in the operating theatre.  It was based on the patient safety literature which found that lack of interpersonal skills (e.g., communication, teamwork, leadership) and cognitive skills (e.g., decision making, situational awareness, mental readiness) contributed to adverse patient complications and errors.  Trained raters use the one-page form to observe and score three subteams separately (...
Hull, L.
Arora, S.
Kassab, E.
Kneebone, R.
Sevdalis, N.

The University of Auckland Behavioural Rating Scale (UA-BRS)

This tool was designed to assess teamwork behaviors exhibited by critical care teams during simulated emergencies.   Specifically, leadership and team coordination, mutual performance monitoring, and verbalising situational information are rated in 23 items. The tool can be completed by team members (group self-assessment) and/or by observers. The 2011 validation study was conducted on 160 individuals in 40 critical care teams engaged in 4 scenarios each. Results helped establish the factor...
Weller, J.
Frengley, R.
Torrie, J.
Shulruf, B.
Jolly, B.
Hopley, L.
Hendersdon, K.
Dzendrowskyj, P.
Yee, B.
Paul, A.

Teamwork Assessment Scale (TAS)

The purpose of the TAS is two-fold: to train and to assess undergraduate medical students' ability to work in teams during ward rounds.  Based on a theoretical model of teamwork, it measures team functioning using a 14-item observational tool applied in a simulation lab. In the validation studies, small teams of 3-4 medical students and chiefs of medicine participated in three different simulated scenarios that were designed to assess team coordination, cooperation, information exchange,...
Kiesewetter J.
Fischer M.R.

Team Emergency Assessment Measure (TEAM)

This observational rating tool was designed to assess the nontechnical performance of team members during resuscitation events. Specifically, it focuses on team leadership, teamwork, and task management as performed by acute care specialists (e.g., physicians, nurses).  The tool includes ratings of 11 specific behaviors and also a global performance item.  A thorough investigation of content, construct, and concurrent validity of the tool was conducted.  In the latter investigations, analyses...
Cooper, S.
Cant, R
Porter, J.
Somers, G
Kinsman, L
Nestel, D

Team Observed Structured Clinical Encounter (TOSCE)

This tool was designed to assess the teamwork behaviors of interprofessional student teams as demonstrated in a clinical setting. Specifically, the tool measures communication, collaboration roles and responsibilities, collaborative patient-family-centered approach, conflict management/resolution, and team functioning. Two versions of the 7-item tool are provided to assess individual performance separately from team performance, and they may be used concurrently. In the validation study, the...
Lie, D.
May, W.
Richter-Lagha, R.
Forest, C.
Banzali, Y.
Lohenry, K.