Assessment and Evaluation

Advancing Assessment and Evaluation

This is your gateway to finding measurement tools that can be used to assess individual learners, groups, teams, practice environments, and organizations; and to evaluate the impact of interprofessional education programs and collaborative practice on Triple Aim Outcomes. 

Survey of Organizational Attributes for Primary Care (SOAPC)

The SOAPC was designed to measure the perspectives of clinicians, nurses, and staff on the internal resources of small family medicine practices. Specifically, the tool measures communication, decision making, stress/chaos, and history of change in a 21-item self-report instrument. The results are meant to provide a practical resource for benchmarking practices and guiding interventions. A validation study of 640 staff from 51 family practices demonstrated a four factor structure and good...
Ohman-Strickland, P.A.
Orzano, A.J.
Nutting, P.A.
Dickinson, W.P.
Scott-Cawiezell, J.
Hahn, K.
Gibel, M.
Crabtree, B.F.

Student Perceptions of Physician-Pharmacist Interprofessional Clinical Education (SPICE-2)

The SPICE instrument was designed to measure medical and pharmacy students’ perceptions of interprofessional education experiences in experiential education settings. Specifically, the tool measures interprofessional teamwork and team-based practice, roles/responsibilities for collaborative practice, and patient outcomes from collaborative practice in a 10-item self-report questionnaire. The results of the tool are meant to promote a consistent IPE experience across multiple institutions...
Zorek, J.A.
Fike, D.S.
Eickhoff, J.C.
Engle, J.A.
MacLaughlin, E.J.
Dominguez, D.G.
Seibert, C.S.

Healthcare Effectiveness Data and Information Set (HEDIS)

HEDIS is a tool used by more than 90 percent of America's health plans to measure performance on important dimensions of care and service. Because so many plans collect HEDIS data, and because the measures are so specifically defined, HEDIS makes it possible to compare the performance of health plans. Health plans also use HEDIS results themselves to see where they need to focus their improvement efforts.  Many health plans report HEDIS data to employers or use their results to make...
National Committee for Quality Assurance (NCQA)

Surveys on Patient Safety Culture

The Agency for Healthcare Research and Quality (AHRQ) has developed a suite of provider surveys addressing questions related to quality care and patient safety.  Five different version of the survey exist, and they are customized for five different clinical settings: ambulatory surgery center, community pharmacy, hospital, medical office, and nursing home.  The AHRQ provides planning resources and maintains a national database with comparative data for participating organizations.  The purpose...
Agency for Healthcare Research and Quality (AHRQ)

Hospital Consumer Assessment of Providers and Systems (HCAPS)

The Health Care Quality Information from the Consumer Perspective (HCAHPS, pronounced "H-caps"), also known as the CAHPS Hospital Survey, is the first national, standardized, publicly reported survey of patients' perspectives of hospital care.  CAHPS surveys focus on aspects of care that meet two criteria: (1) The people who received care are the best and/or only source of the information ; and (2) Consumers and patients identified the information as important to them. CAHPS...
Agency for Healthcare Research and Quality (AHRQ)
Center for Medicare and Medicaid Services (CMS)

W(e) Learn Interprofessional Program Assessment Scale

This tool was designed as part of a national evaluation of 20 interprofessional education projects funded by a $20 million grant from "Health Canada."  A team of investigators based at the University of Ottawa was contracted to design, develop, and refine a set of quantitative and qualitative tools for program evaluation purposes.  The W(e) Learn instrument is the first instrument in the package.  The second tool, the Interprofessional Communication and Collaboration Scale (ICCAS), is...
MacDonald, C.J.
Archibald, D.
Trumpower, D.L.
Casimiro, L.
Cragg, B.
Jelley, W.

Collaborative Practice Assessment Tool (CPAT)

The CPA is a 56-item self-report tool completed by team members.  It was developed as part of several grant-funded projects in Canada under the leadership of the Office of Interprofessional Education and Practice at Queen's University, which maintains a useful website on the tool.  The instrument assesses collaborative practice among care giving team members, patients and clients.  The goal is to foster self-reflection on team strengths and limitations, and to guide education efforts.  In...
Schroder, C.
Medves, J.
Paterson, M.
Byrnes, V.
Chapman, C.
O'Riordan, A.
Pichora, D.
Kelly, C.

Relational Coordination Scale (RCS)

The RCS is a 7-item instrument completed by interdependent work groups with a critical role in carrrying out a work process.  It diagnoses four dimensions of communication and three dimensions of relationship quality.  In the 2000 study by Gittell, et al., reported below, the work process of interest was surgical care of orthopedic patients, and the workgroups with a critical role in providing care and services to those patients were members of five core disciplines: physicians, nurses,...
Relational Coordination Analytics

Team Climate Inventory (TCI)

The TCI was developed to measure team climate among management teams in healthcare organizations.  Based on a theoretical model, the tool measures four facets (vision, participative safety, task orientation, and support for innovation) in a 38-item self-report questionnaire.  Aggregated to the team level, the tool's results are intended to support team building and organizational development in healthcare teams.  The development of the TCI included pilot testing of a longer instrument (61...
Anderson, N.R.
West, M.A.

TeamSTEPPS Team Assessment Questionnaire and Team Performance Observation Tool (TAQ-TPOT)

“Team Strategies and Tools to Enhance Performance and Patient Safety” (TeamSTEPPS™) is a systematic approach to training health care professionals. It was developed by the Department of Defense (DoD) and the Agency for Healthcare Research and Quality (AHRQ) to improve the quality, safety, and the efficiency of health care. Although largely known as a curriculum, the Team STEPPS program has several assessment tools relevant for quality improvement. The TAQ self-report questionnaire and the TPOT...
Beebe, P.
Bawel-Brinkley, K.
O’Leary-Kelley, C.
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