Assessment and Evaluation

Advancing Assessment and Evaluation

This is your gateway to finding measurement tools that can be used to assess individual learners, groups, teams, practice environments, and organizations; and to evaluate the impact of interprofessional education programs and collaborative practice on Triple Aim Outcomes. 

A Validity Study of the Safety Attitudes Survey

This large, national study examines the validity of the Safety Attitudes Questionnaire (SAQ) in predicting risk-adjusted morbidity and mortality outcomes for hospital patients on general/vascular services.  The SAQ (Sexton JB, et al., 2006) is a well-known, psychometrically sound survey that has been used internationally for many years.  It contains 30 items grouped into six scales measuring (1) teamwork climate, (2) safety climate, (3) working conditions, (4) job satisfaction, (5) recognition...
Davenport, D.L., Henderson, W.G., Mosca, C.L., Khuri, S.F., Mentzer, R.M. Jr. & Participants in the Working Conditions of Surgery Residents and Quality of Care Study.

Performance Assessment Communication and Teamwork Tools Set (PACT)

The PACT Tool set was designed by faculty and staff at the University of Washington (Center for Health Sciences, Interprofessional Education, Research, and Practice), as part of a Macy and Hearst Foundations grant to develop a simulation-based team training program for pre-licensure health professions students.  To develop the program, the authors chose the "Team Strategies and Tools to Enhance Performance and Patient Safety" (TeamSTEPPS®) model as a guiding framework.  The PACT...
Chiu, C.
Brock, D.
Abu-Rish, E.
Vorvick, L.
Wilson, S.
Hammer, D.
Schaad, D.
Blondon, K.
Zierler, B.

Interdisciplinary Team Process and Performance Survey (ITPPS)

The ITPPS was designed to assess interdisciplinary team process and performance in long-term care settings, particularly those of the Program of All-Inclusive Care for the Elderly (PACE). Specifically, the tool measures team processes (i.e., leadership, communication, coordination, and conflict management) and team outcomes (i.e., team cohesion and perceived unit effectiveness) in a 59-item self-report instrument. The results are meant to identify weaknesses in team processes that can be...
Temkin-Greener, H.
Gross, D.,
Kunitz, S.J.
Mukamel, D.

Assessment of Interprofessional Team Collaboration Scale (AITCS)

The AITCS is designed as a diagnostic instrument to evaluate the level of interprofessional collaboration among a variety of health care teams. Specifically, the tool measures partnership, cooperation, and coordination in a 37-item self-report instrument. The results are meant to provide insight into the strengths and weakness of interprofessional teams in a variety of settings. A validation study of 125 healthcare workers demonstrated good factor structure and high internal reliability.  A...
Orchard, C.A.
King, G.A.
Khalili, H.
Bezzina, M.B.

Survey of Organizational Attributes for Primary Care (SOAPC)

The SOAPC was designed to measure the perspectives of clinicians, nurses, and staff on the internal resources of small family medicine practices. Specifically, the tool measures communication, decision making, stress/chaos, and history of change in a 21-item self-report instrument. The results are meant to provide a practical resource for benchmarking practices and guiding interventions. A validation study of 640 staff from 51 family practices demonstrated a four factor structure and good...
Ohman-Strickland, P.A.
Orzano, A.J.
Nutting, P.A.
Dickinson, W.P.
Scott-Cawiezell, J.
Hahn, K.
Gibel, M.
Crabtree, B.F.

Surveys on Patient Safety Culture

The Agency for Healthcare Research and Quality (AHRQ) has developed a suite of provider surveys addressing questions related to quality care and patient safety.  Five different version of the survey exist, and they are customized for five different clinical settings: ambulatory surgery center, community pharmacy, hospital, medical office, and nursing home.  The AHRQ provides planning resources and maintains a national database with comparative data for participating organizations.  The purpose...
Agency for Healthcare Research and Quality (AHRQ)

Collaborative Practice Assessment Tool (CPAT)

The CPA is a 56-item self-report tool completed by team members.  It was developed as part of several grant-funded projects in Canada under the leadership of the Office of Interprofessional Education and Practice at Queen's University, which maintains a useful website on the tool.  The instrument assesses collaborative practice among care giving team members, patients and clients.  The goal is to foster self-reflection on team strengths and limitations, and to guide education efforts.  In...
Schroder, C.
Medves, J.
Paterson, M.
Byrnes, V.
Chapman, C.
O'Riordan, A.
Pichora, D.
Kelly, C.

Relational Coordination Scale (RCS)

The RCS is a 7-item instrument completed by interdependent work groups with a critical role in carrrying out a work process.  It diagnoses four dimensions of communication and three dimensions of relationship quality.  In the 2000 study by Gittell, et al., reported below, the work process of interest was surgical care of orthopedic patients, and the workgroups with a critical role in providing care and services to those patients were members of five core disciplines: physicians, nurses,...
Relational Coordination Analytics

Team Climate Inventory (TCI)

The TCI was developed to measure team climate among management teams in healthcare organizations.  Based on a theoretical model, the tool measures four facets (vision, participative safety, task orientation, and support for innovation) in a 38-item self-report questionnaire.  Aggregated to the team level, the tool's results are intended to support team building and organizational development in healthcare teams.  The development of the TCI included pilot testing of a longer instrument (61...
Anderson, N.R.
West, M.A.

TeamSTEPPS Team Assessment Questionnaire and Team Performance Observation Tool (TAQ-TPOT)

“Team Strategies and Tools to Enhance Performance and Patient Safety” (TeamSTEPPS™) is a systematic approach to training health care professionals. It was developed by the Department of Defense (DoD) and the Agency for Healthcare Research and Quality (AHRQ) to improve the quality, safety, and the efficiency of health care. Although largely known as a curriculum, the Team STEPPS program has several assessment tools relevant for quality improvement. The TAQ self-report questionnaire and the TPOT...
Beebe, P.
Bawel-Brinkley, K.
O’Leary-Kelley, C.
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